Last updated: Oct '25

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1. Who We Are

This website is operated by Performance Drives Ltd, a driveway and paving specialist based in the United Kingdom (“we”, “our”, or “us”).
We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us at:
📧 [hello@performancedrives.co.uk]
📍 [Lumaneri House, Blythe Valley Park, West Midlands, B90 8AH]

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2. Information We Collect

We may collect and process the following personal data:

• Contact details: name, email address, telephone number, and postcode

• Message details: information you provide when contacting us through our website form

• Website usage data: IP address, browser type, and how you use our website (via cookies or analytics tools)

We do not collect special category data (e.g. health, race, religion) or payment information through our website.

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3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your enquiries or requests for quotes

• To arrange site visits or consultations

• To improve our website and customer experience

• To send follow-up information about our services (only if you have opted in)

We will never sell or rent your data to third parties.

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4. Lawful Basis for Processing

We rely on the following lawful bases to process your personal data:

• Legitimate interest – to respond to your enquiry and run our business efficiently.

• Consent – where you have opted in to receive marketing or updates.

You can withdraw consent at any time by contacting us.

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5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined above or as required by law. Typically, enquiry data is retained for up to 12 months.

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6. Sharing Your Information

We may share your personal data with trusted third parties who help us operate our website or manage enquiries — such as:

• Website hosting providers

• Email service providers

These parties are required to keep your data secure and only process it according to our instructions.

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7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details above.

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8. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date revised accordingly.

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